Performance Management

Bringing out the best in our employees, especially these days, can be a challenge. In this class, the leader will learn how to proactively drive their team to continuous improvement.

At the end of this class, the learner will be able to:

• Describe the performance management process
• Demonstrate the elements of effective coaching
• Understand corrective action and when and how to use it
• Navigate difficult conversations effectively
• Complete a personal action plan

Class Structure

This class consists of a half-hour video lesson and a 10-question quiz. The learner must answer 7 questions correctly to earn a Certificate of Completion for the class.